LOCK'D ESCAPE ROOMS LONDON: QUESTIONS & ANSWERS

What is an escape game?        

An escape room is an interactive adventure game. Each of our escape rooms has its own diverse story where you will be given an objective to complete. With only 60 minutes on the clock you will have to work together and think outside the box to complete the objective and escape the room as fast as you can. Along the way you will have to search for clues, solve puzzles and decipher codes and riddles. We will take you on a vivid journey full of mystery and secrets.

How many people can play?    

We can accommodate from 2-18 players. Each escape room is suitable for a team size of 2-6 people, making us perfect for both couples and friend groups. If you have a group larger than 6 then don't worry. We have three rooms in total so you can split into teams and play over multiple rooms, meaning you don't just have to beat the room but beat the other teams to be the first to escape! This means we are perfect for corporate booking as well as stag and hen dos.

Which escape game should I choose? 

We use a difficulty rating indicated by keys, one key being so easy my dog could do it and five key is for the Brainiac's who like a challenge.

Grandpa's Last Will is a great classic escape room, plenty of keys and padlocks; perfect for those who haven't played before, family groups or if you just want a good laugh. Don't get too complacent though it's still challenging!

Perpetuum Mobile is for the thinkers! It is a very challenging escape room game with a lot of complex puzzles, so if you like doing the Sudoku in the newspaper then you'll do well here.

If they don't take your fancy then The House of Alastair Moon definitely will! Our most advanced escape room yet has something for every brain type and poses the ultimate challenge. Brand knew and one of a kind it is a truly unforgettable experience!

How much does it cost? 

We have a varying price system which can be seen on our booking page, simply select the number of players and the price for each room will be written on the timeslot. Having more players can bring down the price per head and it can also vary depending on when you would like to play; peak times (17pm Friday-Sunday) and off peak times (Monday-Friday 5pm). Please note The House of Alastair Moon in not included in peak/off peak.

How do I book?    

Our online booking system is very easy to use, simply select the number of players then the scroll to the day you want to visit, select from the available "orange" slots which escape room and time you would like to play. Alternatively we can do bookings over the phone.

How long does it last?    

You will have up to 1 hour to complete the mission and escape the room. If you are the competitive type you will want to escape as fast as you can. Can you beat the record?

We ask you arrive about 10 minutes before your timeslot to allow you time to get comfortable and be given a safety brief. There will also be some time at the end to chat about your favourite bits. So you are with us about 1 hour 20 minutes.

Where can we store our belongings while we play?

Meanwhile you play escape room, your things will be safe in our secure, CCTV monitored reception area. If you have any small valuable items then these can be taken in room with you.

Can children play?

Yes! In fact they are often better than the adults. We suggest the minimum age is 10 however younger can be possible if accompanied. You don't have to play with the kids or supervise them, it's up to you as you know them best but we do ask you stay on the premises.

Are the escape rooms scary?     

No, Lock'd escape rooms are not designed to be scary. They are all suitable for kids however they are very immersive so those with a overly strong imagination can scare themselves.

Can I change the number of players?

Yes as long as you don't go over the maximum of 6 in a escape room you can bring extra people on the day and pay for them on arrival bringing the per head price down. If you are unsure on number we suggest you book lower than you think as we are unable to offer refunds for anyone who doesn't turn up.

Can I cancel or reschedule my booking?     

If you cancel your booking then we cannot issue any refunds however we are happy to reschedule to another date or time.

How do we get to you?   

We are less than 10 minute walk from Bermondsey tube station, when you exit turn right along Jamaica Road, take the second road on the right (Drummond Road). Follow it all the way to City Hope Church. On the right side of the street you will see the entrance to the Biscuit Factory. We are in building B, first floor, room B108. View Lock'd location on map. Any problems just give us a call!

Do you have parking available?

The Biscuit Factory has parking run by CSP so please insure you pay as it is not controlled by us.